Massachusetts General Hospital (MGH), a 1,000-bed teaching hospital of Harvard Medical School, and recent recipient of the #1 ranking in US News & World Reports 2012 Best Hospitals is expanding its use of radio frequency identification for surgical supply & implant tracking.
Robert M. Sheridan, the director of interventional radiology spoke about the key decisions made by his team that resulted in Mass. General collecting approximately $1 Million of additional reimbursements from insurance companies at this months RFID in Healthcare 2012 Conference in Boston.
The Big Picture:
Bringing “Lean” philosophy to hospitals
- Moved from a “PUSH” to “PULL” based inventory, this includes leveraging FIFO (First in, First Out) & JIT (Just in Time) inventory management techniques.
- Streamlined Manual Workflows
- No more manual inventory counts
- Automated billing, reordering & documentation of medical devices & implant
Goals when deploying RFID technology
- Increase Charge Capture
- Interface with existing scheduling, materials management, patient billing & EHR systems
- Streamline inventory management workflows for staff
- Optimize On-hand inventory
Massachusetts General Hospital RFID Implementation: A Tri-Phasic approach
- Initial Deployment: January 2008
- Getting a “win”: Focused on getting a “win” by successfully implementing 5 iRISupply units in one Neuro IR Suite.
- Expansion into a second IR Suite: An additional 8 iRISupply units were added into a second IR suite
- Peoplesoft (ERP) Interface: Once users became comfortable with the RFID technology & the accuracy it was able to provide, Mass. General completed an interface to its Peoplesoft Enterprise Resource Planning (ERP) system.
- Integration with RIS (Radiology Information System) for patient billing automation
- Interface with physician documentation
- Increased charge capture by over $1.2 Million (20%) over six months (On top of the previous barcode based system)
- 8% Reduction in product expiration
- 30% Reduction in clinical FTE’s related to inventory management
- 70% Decrease in supply stock outs
For a detailed look at Rob’s talk, check out the follow up story on RFIDJournal.com