Product Manager

Experience: 3+ years of experience.

Location: Pittsburgh

Job Purpose:

To lead the product management process within Mobile Aspects and to be the voice of the customer for all product improvements.

Key responsibilities and accountabilities:

  • Collaborate with DevOps and executive team on strategy and product lifecycle management including creation of new product solutions, maintenance of existing line of products, and retirement of aging solutions.
  • Involved in the complete product management cycle including design, development, testing and support.
  • Maintains a well-groomed product roadmap for each product and actively prioritizes new and existing feature requests.
  • Coordinate product and feature beta versions to be released on site and gather customer feedback for continuous product improvement.
  • Work with DevOps, Customer Success and executive team to coordinate and plan upcoming product schedules.
  • Create functional requirements by collecting customer requirements, creating use cases and designing wireframes and mock-ups for new functionality.
  • Coordinate product releases, upgrades and release notes by working closely with DevOps, Customer Success and Marketing.
  • Lead the effort to create and maintain updated product documentation such as user manuals, training videos and customer knowledge base.
  • Perform in-depth market, industry and competitive analysis and positioning and create briefings for Sales, Customer Success and executive team.
  • Act as subject matter expert for Sales opportunities and Customer Success discussions.
  • Identify opportunities to innovate and improve our features, capabilities and user experience through customer interviews.
  • Any other responsibilities or tasks as required by the organization.

Required Qualifications:

  • 3 or more years of experience in product management or as a software business analyst
  • Experience working in an agile development environment.
  • Must have the ability to learn quickly and adjust product plans on the fly while ensuring a long-term product vision.
  • Proven ability to build relationships and manage expectations across all levels specifically with customers, executives and developers.
  • Excellent verbal and written communications skills and experience maintaining a product roadmap.
  • Practical technical skills and real-world experience managing software products.
  • Excellent project management, multi-tasking, and negotiation skills.
  • Willingness to travel to client and prospect sites approximately 15% of the time.

Desired Qualifications:

  • Experience working with an offshore development team.
  • Prior clinical healthcare experience preferred.