Tim Courtney

If you haven’t yet attended one of Scott Becker’s “CEO/CIO Roundtable” Conferences, do try to make one of his next semi-annual meetings.   Becker assembles a disparate group of speakers and powerhouse hospital luminaries to share best practices in a rather intimate environment, and attendees are absolutely unafraid to challenge moderators and speakers during sessions. After […]

Don’t Assume Your Current, Multi-million dollar systems are making it easier for your staff to find and make positive change with documentation/billing/inventory management. In over 20 years marketing to and consulting with hospital administrators and managers, I’ve learned two things:  1) Hospital decision makers are smart; they have a vision, but their culture and current

Deploying a system that increases actual billing (in addition to reducing inventory, eliminating obsolescence, and staff documentation time) is gratifying and rewarding. Helping hospitals identify where they may be missing data and/or actual billing, however, can be a challenge. The challenge, however, isn’t finding the data—it is often encountering resistance and some defensiveness along the