Hospital Management

Increase Surgical Revenue – Part 2 of 3 (Documentation Improvement)

Why is documentation so important for proper reimbursement for surgical procedures? In order to get properly reimbursed for a surgical procedure, you must be able to prove through documentation what you’re are trying to get reimbursedfor.  If you can’t prove it, then you will not get paid for it. Government programs such as Medicare and […]

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“In the Land of the Blind, the One-Eyed Man is King”

Don’t Assume Your Current, Multi-million dollar systems are making it easier for your staff to find and make positive change with documentation/billing/inventory management. In over 20 years marketing to and consulting with hospital administrators and managers, I’ve learned two things:  1) Hospital decision makers are smart; they have a vision, but their culture and current

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Increase Surgical Revenue – Part 1 of 3 (Charge Capture)

In the past and for most of healthcare today, inventory has been managed independently from the rest of the business of providing healthcare. Recent articles ( 7 Reasons to Merge Revenue Cycle and Supply Chain Management ) have suggested the benefits of combining supply chain and revenue cycle. When you step back and look at

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Giving Permission to Find Solutions

Deploying a system that increases actual billing (in addition to reducing inventory, eliminating obsolescence, and staff documentation time) is gratifying and rewarding. Helping hospitals identify where they may be missing data and/or actual billing, however, can be a challenge. The challenge, however, isn’t finding the data—it is often encountering resistance and some defensiveness along the

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Responding to the Power of Consumerism in Health Care Embracing Transparency to Drive Change

Do you shop online using Amazon or another online retail store? Have you found yourself reading over online reviews for products before you buy? If you answered “Yes”, then you probably are aware that these reviews help influence or deter you from buying something. In some form, these online reviews provide credibility and increase the

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Teamwork and Technology to Create a Safer Hospital: Parallels between the Hospital and Other “Mission Critical” Teams

Charles Cowles, Anesthesiologist and Chief Perioperative Safety Officer (MD Anderson Cancer Center) has leveraged his experience as a firefighter and exposure to other industries to discuss how hospitals can build on their patient safety committees taking a departmental team approach. As more medical errors are reported, Dr Cowles noted the severity of preventable errors with

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Highlights from Michael Porter – AHA 2015

Keynote speaker–Michael Porter (noted lecturer, and consultant on Value Management) delivered a fresh perspective on orienting US Healthcare Delivery at 2015 AHA Health Forum Leadership Summit (7/23-7/25, San Francisco).  Ironic, since Porter has been publishing work on value chain improvement since the 1970s. Porter’s essential message—should US Hospitals choose to accept his challenge—focused on committing

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